Customer Experience
Three distinct pathways to S2T. Each designed for different needs, all delivering the same commitment to transparency, security, and measurable value.
Three customer flows
Each flow is optimized for a specific audience with tailored decision points, value propositions, and conversion paths.
S2T for Business
Business decision-makers seeking self-serve digital transformation discovery. $0 S2T fees, BYOLLM, local-first operation.
S2T for Partners
Independent consultants and boutique firms. 50% commission, $0-fee platform access, keep client relationship ownership.
Copilot Accelerator
AI-referred buyers via ChatGPT, Copilot, or Claude. Propose-your-own-price based on calculated ROI.
Journey maps
Interactive visualization of each customer path from entry to conversion.
🏢 Business Flow - Guest Path
Test personas
AI simulation personas for automated customer experience testing.
Alex Chen
VP of OperationsBusiness decision-maker at 200-500 employee company. Medium tech-savvy. Values security and transparency.
- Reads entire page before CTA click
- Values security section highly
- Prefers demo before commitment
- Will abandon if pricing hidden
Sarah Miller
Independent Consultant10+ years experience, 3-5 active clients. Concerned about being replaced by platforms.
- Immediately checks commission
- Reads workflow section carefully
- Needs to understand data handling
- Prefers email over scheduling call
Jordan Kim
IT Manager50-100 employee company. Discovered S2T via AI conversation. Price-sensitive but value-aware.
- Arrives with pre-calculated ROI
- Minimal page exploration
- Focused on form completion
- Fast decision-making
Success metrics
Key performance indicators tracked across all customer flows.
Decision Points by Flow
| ID | Flow | Decision Point | Expected Split |
|---|---|---|---|
| DP-B1-1 | Business | Hero CTA: Schedule Demo / Talk to Consultant | 60% / 40% |
| DP-B1-5 | Business | Final CTA: Demo / Watch / Consult | 50% / 30% / 20% |
| DP-P1-3 | Partner | After workflow: Apply / Request Kit | 60% / 40% |
| DP-C1-4 | Copilot | Counter-offer: Accept / Decline | 70% / 30% |
Experience S2T yourself
Choose your path: self-service discovery, partner engagement, or AI-powered accelerator purchase.