As a Project Manager, you need clear timelines, defined deliverables, and manageable risks. Here's what to expect when implementing S2T solutions.
Implementation Timeline
Typical Project Phases
| Phase | Duration | Key Activities |
|---|---|---|
| Discovery | 1-2 weeks | Requirements, process mapping |
| Configuration | 2-3 weeks | Workflow setup, integration |
| Testing | 1-2 weeks | UAT, pilot with select users |
| Deployment | 1 week | Rollout, training, go-live |
| Hypercare | 2 weeks | Support, optimization |
Total Duration
- Simple deployment: 4-6 weeks
- Standard deployment: 6-10 weeks
- Complex/Enterprise: 10-16 weeks
Project Team
Your Side (Client)
- Executive Sponsor: Decision authority, removes blockers
- Project Manager: You - coordination, communication
- Process Owner: Subject matter expert
- IT Contact: Technical requirements, access
- End Users: Testing, feedback
S2T Side
- Implementation Lead: Your main point of contact
- Solution Architect: Technical design
- Training Specialist: User enablement
- Support Team: Post-go-live assistance
Deliverables
What You'll Receive
- Project Plan: Detailed timeline with milestones
- Requirements Document: Signed off before build
- Test Plan: UAT scenarios and scripts
- Training Materials: User guides, videos
- Go-Live Checklist: Deployment readiness
- Hypercare Plan: Post-launch support
Risk Management
Common Risks & Mitigations
| Risk | Mitigation |
|---|---|
| Scope creep | Clear requirements sign-off |
| User adoption | Change management plan |
| Integration delays | Early technical validation |
| Resource availability | Committed schedule upfront |
Success Criteria
How We Measure Success
- On-time delivery: Milestones met per plan
- User adoption: Target usage rates achieved
- Process improvement: Measurable efficiency gains
- User satisfaction: Positive feedback from team
Communication Plan
- Weekly status: Progress, risks, decisions needed
- Steering committee: Bi-weekly executive updates
- Issue escalation: Defined path and SLAs
- Documentation: Shared project repository
Identifying Project Transformation Opportunities
When reviewing project portfolios, PMO reports, or implementation plans, look for these signals that indicate S2T projects succeed:
Project Signals → S2T Fit
| If Documents Mention... | S2T Project Advantage... |
|---|---|
| "Process automation initiative" | 4-10 week implementation vs 6+ months |
| "Quick wins needed" or "pilot project" | Measurable results in weeks, not months |
| "Limited IT resources" | Minimal IT involvement required |
| "Change management challenges" | Voice-guided UX drives adoption |
| "ROI tracking requirements" | Built-in ROI dashboard for stakeholders |
| "Integration complexity" | Pre-built connectors, documented APIs |
| "User adoption goals" | Intuitive interface, minimal training |
| "Phased rollout" or "agile delivery" | Modular approach, workflow by workflow |
Project Questions to Explore
- What business processes are candidates for the automation project?
- How will success be measured and reported to stakeholders?
- What IT resources are available for integration work?
- Which departments should be included in the pilot?
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