As an IT Manager, you're responsible for evaluating, implementing, and supporting new technology. Here's what you need to know about deploying S2T solutions.
System Requirements
Desktop Client (ATP)
- OS: Windows 10/11, macOS 12+
- RAM: 8GB minimum, 16GB recommended
- Storage: 500MB for application
- Network: HTTPS outbound (port 443)
Browser Requirements
- Chrome 90+, Edge 90+, Firefox 90+, Safari 15+
- JavaScript enabled
- Cookies enabled for authentication
Network Configuration
| Endpoint | Port | Purpose |
|---|---|---|
| *.s2tconsulting.com | 443 | Application traffic |
| *.amazonaws.com | 443 | AWS services |
| *.cloudfront.net | 443 | CDN delivery |
Deployment Options
Option 1: Desktop Application
- MSI installer for Windows (GPO-compatible)
- DMG for macOS
- Silent installation supported
- Auto-update capability
Option 2: Web Application
- No installation required
- Access via browser
- SSO integration available
Integration Points
Identity & Access
- SSO: SAML 2.0, OAuth 2.0
- Directory: Azure AD, Okta, Google Workspace
- MFA: Supports standard MFA providers
Enterprise Systems
- REST APIs for custom integration
- Webhook notifications
- Pre-built connectors for common platforms
Support & Maintenance
- Updates: Automatic with rollback capability
- Support: Email, phone, and chat available
- Documentation: Admin guides, API docs, troubleshooting
- SLA: 99.9% uptime commitment
Pilot Program
Start with a controlled rollout:
- 5-10 pilot users recommended
- 2-4 week evaluation period
- Dedicated support during pilot
- Success criteria defined upfront
Identifying IT Transformation Opportunities
When reviewing a company's IT strategy, helpdesk tickets, or technology roadmap, look for these signals that indicate S2T can help:
IT Signals → S2T Solutions
| If Documents Mention... | S2T Addresses This With... |
|---|---|
| "Support ticket volume" or "helpdesk burden" | Self-service workflows reduce IT requests |
| "Shadow IT" or "unapproved tools" | Enterprise-grade platform users actually adopt |
| "Integration backlog" or "API development" | Pre-built connectors, no custom dev needed |
| "User training" or "adoption challenges" | Voice-guided UX requires minimal training |
| "System maintenance" or "technical debt" | SaaS model with updates included |
| "Security compliance" or "audit requirements" | SOC 2 aligned, SSO integration |
| "Scalability" or "performance concerns" | Auto-scaling cloud infrastructure |
| "Vendor management" or "tool consolidation" | Single platform for workflow automation |
IT Questions to Explore
- What percentage of support tickets relate to process or workflow issues?
- Which business teams most frequently request new tool implementations?
- Where do integration gaps cause manual data transfer between systems?
- What systems would benefit from automated workflows?
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